Effective Date: [01/01/2025]
Last Updated: [I01/06/2025]

Introduction

At Asfrnest Shop, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our services—whether through our website, app, or social media.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, email address, phone number, shipping/billing address.

  • Account Information: Username, password (encrypted).

  • Payment Details: Only processed through secure, third-party gateways. We do not store card details.

  • Usage Data: Pages visited, time spent, links clicked, and other analytics.

  • Device Information: IP address, browser type, operating system, device type.

2. How We Use Your Information

We use your information for the following purposes:

  • To fulfill and deliver your orders

  • To improve user experience and our services

  • To respond to your queries and support requests

  • To send promotional or transactional emails (with your consent)

  • To detect and prevent fraud or misuse

3. Data Sharing & Third Parties

We do not sell or rent your personal data.

We may share your information with trusted third-party services strictly for the following reasons:

  • Payment processing (e.g., SSLCommerz, Stripe, PayPal)

  • Delivery services (e.g., courier partners)

  • Email and SMS services

  • Analytics platforms (e.g., Google Analytics)

All third-party services comply with relevant data protection laws.

4. Cookies & Tracking

We use cookies to:

  • Keep you logged in

  • Analyze website traffic

  • Remember your preferences

You can disable cookies in your browser settings, though this may affect your user experience.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent at any time

  • Request data export or account deletion

To exercise these rights, contact us using the information below.

7. Security

We take your data security seriously and use modern tools like SSL encryption, secured servers, and limited access controls.

8. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect information from children.

9. Updates to This Policy

We may update this policy from time to time. All changes will be posted here with an updated date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: [order@asfrnest.com]
Phone: [+8801734916497]
Business Name: [Chocolicious World Powered by ASFRnest]
Address: [Sadar Road,Barisal]